Privacy Policy

Last updated: 2025-10-23

The Canadian Interagency Forest Fire Centre (“we,” “us,” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the “Application”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Application.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. Changes will be reflected by updating the “Last updated” date above. By continuing to use the Application after a revised version is posted, you agree to be bound by any such changes.

This Privacy Policy does not apply to the third-party online or mobile store from which you install the Application or make payments, which may collect and use data independently. We are not responsible for data collected by any such third party.

Collection of Your Information

We may collect information about you in a variety of ways, depending on the content and features you use within the Application.

Personal Data

Personally identifiable information (such as your name and email address) that you voluntarily provide when participating in activities related to the Application (e.g., chat, feedback, surveys). Information shared in public or interactive areas may be visible to other users.

Derivative Data

Information automatically collected when you access the Application, including actions such as likes, replies, and other interactions.

Geo-Location Information

We may request permission to track your location for location-based services. You can adjust these permissions in your device settings.

Mobile Device Access & Data

The Application may request access to device features (e.g., camera, contacts, storage, etc.) and collect technical data such as device ID, OS version, model, and region. These permissions can be managed in your device settings.

Push Notifications

We may send push notifications regarding your account or Application updates. You can disable them in your device settings.

Third-Party & Contest Data

Information from connected third-party accounts or that you provide for contests, giveaways, or surveys may also be collected, in accordance with your permissions.

Use of Your Information

Having accurate information about you allows us to provide a smooth, efficient, and personalized experience. Specifically, we may use your data to:

• Administer contests, promotions, and sweepstakes
• Create and manage your account
• Process transactions and send confirmations
• Deliver targeted communications or updates
• Provide and improve services
• Monitor usage and troubleshoot issues
• Comply with legal obligations

Disclosure of Your Information

Your information may be shared in the following circumstances:

• By law or to protect rights: When required to comply with legal process or protect the safety and rights of others.
• Service providers: With vendors performing services such as hosting, analytics, or customer support.
• Marketing: With your consent, for limited promotional purposes.
• Affiliates or business partners: To support joint programs or operations.
• Sale or bankruptcy: In the event of reorganization, merger, or asset transfer.

Tracking Technologies

We may use cookies, web beacons, and similar technologies to improve the Application. You can manage cookies in your browser, though disabling them may affect functionality.

Website Analytics

We may use third-party analytics tools such as Google Analytics to understand usage patterns. For more information or to opt out, visit the Google Analytics Opt-Out page or Ads Settings.

Security of Your Information

We use administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute protection.

Policy for Children

We do not knowingly collect information from or market to children under 13. If you believe we have collected such data, please contact us to have it deleted.

Do-Not-Track Signals

We currently do not respond to browser DNT signals due to the absence of a uniform standard. Any future changes will be reflected in this policy.

Options Regarding Your Information

You may review, update, or delete your account information at any time by:

• Logging into your account settings, or
• Contacting us using the contact details below.

We may retain certain information as required by law or for legitimate business purposes.

Contact Us

If you have questions or comments about this Privacy Policy, contact:
Canadian Interagency Forest Fire Centre
Email: info@ciffc.ca
Website: https://ciffc.ca